As part of this course, students will achieve the following learning outcomes:

• Personal and professional development
• Maintaining schedules that meet individual and organisational needs
• Scheduling and prioritising work objectives and tasks
• Identifying needs and priorities of customers
• Skills to create word documents and electronic presentations

Students will complete the following units of competency:

CORE

• BSBCRT311 - Apply critical thinking skills in a team environment
• BSBPEF201 - Support personal wellbeing in the workplace
• BSBSUS211 - Participate in sustainable work practices
• BSBTWK301 - Use inclusive work practices
• BSBWHS311 - Assist with maintaining workplace safety
• BSBXCM301 - Engage in workplace communication

ELECTIVES

• BSBWRT311 - Write simple documents
• BSBTEC202 - Use digital technologies to communicate in a work environment 
• BSBPEF301 - Organise personal work priorities 
• BSBXTW301 - Work in a team
• BSBPEF302 - Develop self-awareness
• HLTAID011 - Provide First Aid
• HLTAID009 - Provide cardiopulmonary resuscitation

To be eligible for this training under the NSW Government's Smart and Skilled program, you must be:

• 15 years or older at the time of enrolment
• not currently enrolled in school
• living or working in NSW
• an Australian citizen, permanent resident, Humanitarian Visa holder, or New Zealand citizen.

Confirm your eligibility for Smart and Skilled training via the eligibility checker.

This training is subsidised by the NSW Government. Eligibility criteria applies.

If you are not eligible for a fully funded placement, course fees are as follows:

• First Qualification - $1,320
• Second Qualification - $1,580
• Concession - $240

A student who falls into one of the below categories will qualify for fee-free training:

• Aboriginal or Torres Strait Islander person
• person with a disability
• dependant child, spouse or partner of a recipient of a Disability Support Pension
• Refugee or Asylum Seeker (and eligible partners) – for training up to and including Certificate IV
• recipient of a Fee-Free Scholarship – for training up to and including Certificate IV

Under the Skilling for Recovery Initiative, students who meet the eligibility criteria will also be eligible for fee-free training. For more information on eligibility for fee-free training, please refer to page 30 of the Smart and Skilled Fee Administration Policy.

This course is valued at $6,140 for students who are ineligible for government funding.

Training for this course will be delivered online.

Training schedule for this course is 2 days per week over 10 weeks.

Course Dates:

Courses are available from January 2024. Please register your interest below.

Further study options:

• BSB40120 Certificate IV in Business

Career prospects:

• Administration Assistant
• Clerical Worker
• Data Entry Operator
• Information Desk Clerk
• Receptionist