business

BSB20120 - Certificate II in Workplace Skills

Are you looking to learn the foundation skills you need for an administrative career? Or have you previously worked in a business services environment but want to brush up on your office administration skills? Take on our Certificate II in Workplace Skills course to gain the knowledge and skills you need for a successful administrative career!

This training is funded by the NSW Government. Eligibility criteria applies.

We are currently accepting waitlist registrations for this course. Please see below to view full course details and to join the waitlist.

As part of this course, students will achieve the following learning outcomes:

  • Operating word processing applications
  • Maintaining information systems
  • Organising self
  • Handling mail
  • Keyboard skills
  • Electronic communication

Students will complete the following units of competency:

CORE

  • BSBCMM211 - Apply communication skills
  • BSBOPS201 - Work effectively in business environments
  • BSBPEF202 - Plan and apply time management
  • BSBSUS211 - Participate in sustainable work practices
  • BSBWHS211 - Contribute to the health and safety of self and others

ELECTIVES

  • BSBCRT201 - Develop and apply thinking and problem solving skills
  • BSBTEC101 - Operate digital devices
  • BSBPEF302 - Develop self-awareness
  • BSBOPS202 - Engage with customers
  • BSBPEF101 - Plan and prepare for work readiness

Central Coast Community College

To be eligible for this training under the NSW Government's Smart and Skilled program, you must be:

  • 15 years or older at the time of enrolment
  • not currently enrolled in school
  • living or working in NSW
  • an Australian citizen, permanent resident, Humanitarian Visa holder, or New Zealand citizen.

Confirm your eligibility for Smart and Skilled training via the eligibility checker.

This training is subsidised by the NSW Government. Eligibility criteria applies.

If you are not eligible for a fully funded placement, course fees are as follows:

  • First Qualification - $880
  • Second Qualification - $1,050
  • Concession - $160

A student who falls into one of the below categories will qualify for fee-free training:

  • Aboriginal or Torres Strait Islander person
  • person with a disability
  • dependant child, spouse or partner of a recipient of a Disability Support Pension
  • Refugee or Asylum Seeker (and eligible partners) – for training up to and including Certificate IV
  • recipient of a Fee-Free Scholarship – for training up to and including Certificate IV
  •  

Under the Skilling for Recovery Initiative, students who meet the eligibility criteria will also be eligible for fee-free training. For more information on eligibility for fee-free training, please refer to page 30 of the Smart and Skilled Fee Administration Policy.

This course is valued at $3,480 for students who are ineligible for government funding.

Training for this course will be delivered through a combination of face to face and online learning.

Training will be delivered 1 day per week over 15 weeks.

Course Dates:

Courses are available from January 2024. Please register your interest below.

Further study options:

  • BSB30120 Certificate III Business

Career prospects:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Receptionist

Join the waitlist now by clicking the button below!

Scroll to Top