BSB20115 Certificate II in Business – Online

Please note that this is an online self-paced course.

This course may be fully subsidised for eligible students under the Smart and Skilled Program.

If you are not eligible for a fully funded placement, the class fee is $880 for First Qualification price, $1,050 for Second Qualification price or $160 for Concession price

Whether you want to brush up on your office administration skills, or you need to learn them from scratch, BSB20115 Certificate II in Business will teach you the practical and fundamental operational skills to give you the confidence to perform administrative tasks effectively within the business environment.

The BSB20115 Certificate II in Business is delivered online and will give you the opportunity to learn about different procedures in business including becoming proficient in office technology (such as using a computer), dealing with customers and clients, and developing your writing skills.

Our team of specialists will be there every step of the way, so that you can graduate with the skills needed to excel in your chosen career.

Delve into the exciting world of business by enrolling with Central Coast Community College and kick start your career today!

This training may be subsidised by the NSW Government.

Delivery Mode

Self-paced online delivery.

This is an online course with regular Zoom sessions with your trainer so access to a home computer/device and internet is essential.

Course Dates

Courses will run from the 01 April 2020 until the 20 December 2020.


Funding opportunities are now available for people located within these three regions:

  • Central Coast
  • Hunter Valley
  • Newcastle

Who Is This Course For

This course is for students looking to start a career in business.

 Learning Outcomes

  • Operating word processing applications
  • Maintaining information systems
  • Organising self
  • Handling mail
  • Keyboard skills
  • Electronic communication

Study Pathways

Students who graduate from this course may continue their studies by enrolling in the BSB30415 Certificate III in Business.

Career Opportunities

Students wishing to undertake this course may consider the following work roles:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Funding Eligibility

The BSB20115 Certificate II in Business  may be offered under Smart and Skilled- a reform of the NSW Vocational Education and Training (VET) system. Smart and Skilled funding is helping people in NSW get the skills they need to advance their careers.

You can determine your eligibility for Smart and Skilled training via the Eligibility Checker.

Prior to being accepted into this course as a Smart and Skilled student, you will need to attend an online Zoom interview with our Student Services Compliance Administrator- to ensure that you meet eligibility requirements.

Concluding this you will be provided with your finalised course quotation, and enrolled into this class.Please note that enquiring about the Smart and Skilled subsidy does not guarantee you a position within this course.

Entry Requirements

Students must have successfully completed year 10 (or equivalent Certificate II), turned 16 or have relevant experience and/or qualifications that indicate likely success in completing the course.
Click here: for more information about the enrolment process.

Entry Requirements

Students must have successfully completed year 10 (or equivalent), turned 16 or have relevant experience and/or qualifications that indicate likely success in completing the course.

  • Please note that students who ARE currently enrolled in High School are NOT permitted to enrol into this program under any circumstances.

Units of Competency

Please note that these units listed below are to be used as a guide only and are subject to change at any time.

Assessments are made against units of competency from the Certificate II in Business Administration BSB20115.

BSBCMM201 Communicate in the workplace
BSBWOR204 Use business technology
BSBWOR203 Work effectively with others
BSBWOR202 Organise and complete daily work activities
BSBWHS201 Contribute to health and safety of self and others
BSBITU312 Create electronic presentations
BSBITU213 Use digital technologies to communicate remotely
BSBITU211 Produce digital text documents
BSBITU112 Develop keyboard skills
BSBINN201 Contribute to workplace innovation
BSBINM201 Process and maintain workplace information
BSBITU212 Create and use spreadsheets

Region Selection

Please select the region you live in to begin your application;

Scroll to Top