BSB20115 Certificate II in Business – Toronto

If you are not eligible for a fully funded placement, the class fee is $880 for First Qualification price, $1,050 for Second Qualification price or $160 for Concession price

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills.  The certificate II in Business may open up opportunities for employment and prepare you for further vocational study. Job Roles include: administration assistant, clerical worker, data entry operator, Information desk, office junior, receptionist.

Upon successful completion of all units of competency, you will be awarded with a BSB20115 Certificate II in Business from Central Coast Community College

Delve into the exciting world of business by enrolling with Central Coast Community College and kick start your career today!

This course may be fully subsidised for eligible students under the Smart and Skilled Program.

Delivery Mode

Face to face delivery.


Castle Personnel Toronto - Suite 1/2 James Street, Toronto NSW 2285

Course Dates

Start Date:          3 May 2021

End Date:           29 June 2021

This course runs on Monday's and Tuesday's from 9am until 2:30pm

Who Is This Course For

This course is for students looking to start a career in business.

 Learning Outcomes

  • Operating word processing applications
  • Workplace communication
  • Interact with others
  • Maintaining information systems
  • Organising self
  • Handling mail
  • Keyboard skills
  • Electronic communication
  • Create Spreadsheets

Study Pathways

Students who graduate from this course may continue their studies by enrolling in the BSB30415 Certificate III in Business.

Career Opportunities

Students wishing to undertake this course may consider the following work roles:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Funding Eligibility

The BSB20115 Certificate II in Business  may be offered under Smart and Skilled- a reform of the NSW Vocational Education and Training (VET) system. Smart and Skilled funding is helping people in NSW get the skills they need to advance their careers.

You can determine your eligibility for Smart and Skilled training via the Eligibility Checker

Prior to being accepted into this course as a Smart and Skilled student, you will need to contact the College to ask for a finalised eligibility entitlement quotation, from here you will be provided with a Smart and Skilled enrolment pack, all the forms must be filled out and brought into the College for administration review.

Please note that enquiring about the Smart and Skilled subsidy does not guarantee you a position within this course.

Entry Requirements

Students must have successfully completed year 10 (or equivalent Certificate II), turned 16 or have relevant experience and/or qualifications that indicate likely success in completing the course.
Click here: for more information about the enrolment process.

Units of Competency

Please note that these units listed below are to be used as a guide only and are subject to change at any time.

Assessments are made against units of competency from the Certificate II in Business Administration BSB20115.
BSBWHS201 Contribute to health and safety of self and others
BSBCMM201 Communicate in the workplace
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBINN201 Contribute to workplace innovation
BSBITU112 Develop keyboard skills
BSBITU211 Produce digital text documents
BSBITU213 Use digital technologies to communicate remotely
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
BSBITU212 Create and use spreadsheets

Information Session

Come along to our information session for this program, discover how becoming a student with us can benefit you and support your career goals!

Date:                    Monday 26 April

Time:                   10am

Location:             Castle Personnel Toronto - Suite 1/2 James Street, Toronto NSW 2285

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