BSB20115 Certificate II in Business – Castle Mayfield

This course is only open and enrolment permitted for clients of Castle Personnel.

If you are not eligible for a fully funded placement, the class fee is $880 for First Qualification price, $1,050 for Second Qualification price or $160 for Concession price

Whether you want to brush up on your office administration skills, or you need to learn them from scratch, BSB20115 Certificate II in Business will teach you the practical and fundamental operational skills to give you the confidence to perform administrative tasks effectively within the business environment.

The BSB20115 Certificate II in Business is delivered online and will give you the opportunity to learn about different procedures in business including becoming proficient in office technology (such as using a computer), dealing with customers and clients, and developing your writing skills.

Our team of specialists will be there every step of the way, so that you can graduate with the skills needed to excel in your chosen career.

Delve into the exciting world of business by enrolling with Central Coast Community College and kick start your career today!

This training may be subsidised by the NSW Government.

This course may be fully subsidised for eligible students under the Smart and Skilled Program.

Delivery Mode

Face to face delivery.


Castle Personnel Mayfield- 242 Maitland Rd, Mayfield NSW 2304

Course Dates

Start Date: 2 February 2021

End Date: 22 June 2021

This course runs every Tuesday, 9:00am – 2:30pm.

Who Is This Course For

This course is for students looking to start a career in business.

 Learning Outcomes

  • Operating word processing applications
  • Maintaining information systems
  • Organising self
  • Keyboard skills
  • Electronic communication

Study Pathways

Students who graduate from this course may continue their studies by enrolling in the BSB30415 Certificate III in Business Administration.

Career Opportunities

Students wishing to undertake this course may consider the following work roles:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Office Junior
  • Receptionist

Funding Eligibility

The BSB20115 Certificate II in Business may be offered under Smart and Skilled, a reform of the NSW Vocational Education and Training (VET) system. Smart and Skilled funding is helping people in NSW get the skills they need to advance their careers.

You can determine your eligibility for Smart and Skilled training via the Eligibility Checker .

Prior to being accepted into this course as a Smart and Skilled student, you will need to contact the College to ask for a finalised eligibility entitlement quotation and will need to attend an onsite interview with our Beauty Services Trainer. From here you will be provided with a Smart and Skilled enrolment pack, all the forms must be filled out and brought into the College for administration review. Please note that enquiring about the Smart and Skilled subsidy does not guarantee you a position within this course.

Entry Requirements

Students must have successfully completed year 10 (or equivalent), turned 16 or have relevant experience and/or qualifications that indicate likely success in completing the course.

  • Please note that students who ARE currently enrolled in High School are NOT permitted to enrol into this program under any circumstances.

Units of Competency

Please note that these units listed below are to be used as a guide only and are subject to change at any time.

Assessments are made against units of competency from the Certificate II in Business Administration BSB20115.

BSBCMM201 Communicate in the workplace
BSBINM201 Process and maintain workplace information
BSBINM202 Handle mail
BSBINN201 Contribute to workplace innovation
BSBITU112 Develop keyboard skills
BSBITU211 Produce digital text documents
BSBITU213 Use digital technologies to communicate remotely
BSBWOR202 Organise and complete daily work activities
BSBWOR203 Work effectively with others
BSBWOR204 Use business technology
BSBITU212 Create and use spreadsheets
BSBWHS201 Contribute to health and safety of self and others

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